"I am told there are updaters for powerpoint/presenter, go thru the process of getting a new id, since thesystem wont take the system key ..."

"Thank you for the response/ I haven’t heard back from the customer yet, but if I do I will assign the case ticket and copy if possible. ..."

"Ashlkey, thank you for getting back to me so quickly, this has been a real struggle for this customer and he has been exceptionally coope..."

"I have a client with a surface pro 3 running windows 10 and video keeps freezing up on him while viewing courses in Presenter 13.  Does h..."

"This is all well and good, but does this mean I can’t use this file to upgrade? I have to create a new one? Rick Reynolds Sent from Wi..."

"Here is the attached file.  Hopefully you can make it work."

"Yes the error says it was made in an earlier version of engage and I need to ensure it is a valid interaction. When I look at properties..."

"I can't get a sudio9 engage interaction to upgrade to studio 13."

"Yes what I want to do is put 3-4 short videos with video controls on one slide so the viewer can choose which ones they want to watch or ..."

"How do I Put morw than one video per slide?  What I want to do is introduce course instructors for our e-learning curriculum and have a b..."