"Thank you for the response/ I haven’t heard back from the customer yet, but if I do I will assign the case ticket and copy if possible. ..."

"Ashlkey, thank you for getting back to me so quickly, this has been a real struggle for this customer and he has been exceptionally coope..."

"This is all well and good, but does this mean I can’t use this file to upgrade? I have to create a new one? Rick Reynolds Sent from Wi..."

"Here is the attached file.  Hopefully you can make it work."

"Yes the error says it was made in an earlier version of engage and I need to ensure it is a valid interaction. When I look at properties..."

"Yes what I want to do is put 3-4 short videos with video controls on one slide so the viewer can choose which ones they want to watch or ..."