"Hi Ashley,  It was def the browser. I was using Explore and switched over to Chrome and was able to download. Thanks to both you and Wen..."

"Hi Wendy, No template in particular. When I go to press download nothing pops up at all. It use to be the banner that shows the file was..."

"Hi Allison,  I typically just use it to create flow charts, models, and diagrams. Would you happen to have any other suggests other than..."

"Hi Ashley,  How do I remove the Next and Previous buttons on the player? Thanks!  "