"Hi We have now found what the issue is with regarding why the video will not play.  This was due to a Internet Explorer blocking the cont..."

"Hi Phil Can you just confirm what you mean by 256 characters Thanks Sarah"

"Hi I have checked our IT department and we have all the relevant software in place.  I have added a screen shot to see what is going on."

"Hi Nancy There is a video in the folder but i have noticed that no matter what format we put the video in it is always coming out as a MP..."

"Hi Nancy Thank you for your reply. We have been viewing it on my computer in the first instance and then on our LMS.  Neither are allowin..."

"Hi Thanks for your email but it still doesnt work.  I am unfortuantly unable to send you the file as it contains sensitive data. The idea..."