Shawn Lock
Shawn Lock
Activity
Shawn Lock replied to the discussion Cannot Download Content Error
"Hi - I spoke too soon. I removed it from the library and now I'm unable to even view it when I go back to the same url. I think I'll just..."
  • almost 10 years ago06/17/14 at 9:42 am (UTC)
Activity
Shawn Lock replied to the discussion Cannot Download Content Error
"Hi Ashley, Thanks for your suggestion. This finally worked by putting it on a web server we have that is password protected. I did get th..."
  • almost 10 years ago06/13/14 at 3:39 pm (UTC)
Activity
Shawn Lock replied to the discussion Cannot Download Content Error
"Hi Ashley, I've uploaded the content several times, and I do have an internet connection established. I'm not using the Tin Can API. I'm ..."
  • almost 10 years ago05/29/14 at 2:17 pm (UTC)
Activity
Shawn Lock replied to the discussion Cannot Download Content Error
"Is this still an issue if a user has already logged in? I get the error when logged in on a basic web server? I'm not concerned about tra..."
  • 10 years ago05/17/14 at 9:37 am (UTC)
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"Hi Jerry - In my case, users have to already establish their VPN connection and log in to the LMS before they can access the link. Then t..."
  • 11 years ago02/20/13 at 7:09 am (UTC)
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"Hi Christine, I've started a support case. The number is: 00306110 While the overall project isn't that complicated, the file size is abo..."
  • over 11 years ago11/20/12 at 5:02 pm (UTC)
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"Hi Christine, Thanks for your reply. Yes, I've been connected to wi-fi before downloading it. I actually test wi-fi/online performance wi..."
  • over 11 years ago11/20/12 at 10:25 am (UTC)
Activity
Shawn Lock replied to the discussion How to apply a template to slides
"Hi Bruce, Thanks for the link. This will get me started. When I import a PPT file it brings the master slides and layouts from the file i..."
  • almost 12 years ago07/23/12 at 2:22 pm (UTC)
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"Hi Lance, Not sure if this will help, I was having an issue related to the iPad app and LMS interaction. I wasn't looking at the quiz fea..."
  • almost 12 years ago07/22/12 at 7:51 pm (UTC)
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"Hi Everyone, Thanks to all of you for your ideas. Just to add a bit more detail, I'm not getting the error message listed in the support ..."
  • almost 12 years ago07/11/12 at 9:57 am (UTC)
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"Hi Adrian, Thanks for the links. The only thing I can see that might be an issue with an LMS is that of possible sign in issues with some..."
  • almost 12 years ago07/10/12 at 4:09 pm (UTC)
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"Thanks Justin! I went through all of your suggestions but it didn't resolve the issue. I'm thinking I just need to re-build the entire pi..."
  • over 13 years ago02/15/11 at 9:35 am (UTC)