"Thanks Alyssa, I've had this response from my client; "We are not using Citrix to access the training, as far as I’m aware our connecti..."

"Thanks Leslie, I've uninstalled, re-installed and followed all the troubleshooting tips to no avail - hopefully what you've suggested wil..."

"Hi guys, I ended up figuring it out for myself actually - the tutorial linked above (and this one: http://en-uk.articulate.com/support/st..."