"I am facing the same problem with both Rise and Storyline"

"Hi Joe and thank you for your reply. I opened a case and here is the case number 03318169. "

"Hi everyone after updating to Storyline last version my images are blurry again :("

"Hi Jürgen, Thank you for your comment. I think I fixed my problem by changing the slide size. Still blurry but better than before."

"Same source. I took the images using a screencast tool including FastStone and the default tool in Microsoft."

"Hi Lauren, I have the same problem with every image."

"Hi Joe, I attached the original picture and a slide of my project that you can compare."

"Hi all, I already know that there are many posts on this issue, but as I still can't fix my problem, I have decided to write a post. Most..."