Articulate Engage does not open Mar 22, 2011 By Milagros Marchetti I am working from my Power Point, trying to add an engage file but neither quiz maker or engage are opening. Any suggestion?
Brian Batt Staff 13 years ago03/22/11 at 8:51 am (UTC) Hi Milagros, Could you please do the following to see if it resolves your issue(s)? 1. Install Microsoft .NET Framework 2.0 Service Pack 1: http://tinyurl.com/2waeet 2. Run Windows Update: http://windowsupdate.microsoft.com/ 3. Restart your computer 4. Use the following method to repair your installation of Studio '09: 1. Go to Start -> Control Panel. 2. Select Programs (Vista) or Add or Remove Programs. 3. Select the Studio ‘09 program and select Change or Remove. 4. Select Reinstall. 5. When the installation completes restart your computer. 6. Open the software that you were having problems with 7. Attempt to replicate the issue.
1 Reply
Hi Milagros,
Could you please do the following to see if it resolves your issue(s)?
1. Install Microsoft .NET Framework 2.0 Service Pack 1:
http://tinyurl.com/2waeet
2. Run Windows Update:
http://windowsupdate.microsoft.com/
3. Restart your computer
4. Use the following method to repair your installation of Studio '09:
1. Go to Start -> Control Panel.
2. Select Programs (Vista) or Add or Remove Programs.
3. Select the Studio ‘09 program and select Change or Remove.
4. Select Reinstall.
5. When the installation completes restart your computer.
6. Open the software that you were having problems with
7. Attempt to replicate the issue.
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