Critical Error Message

Aug 05, 2013

I cannot insert engage into presenter. The message reads Critical Error. Could not initialize insert engage Interaction Dialogue. The Engage box  lifts off like I am cutting an pasting and Articulate goes to format screen. any ideas please?

1 Reply
Leslie McKerchie

Hi Margie! Based on your previous posts and this one, it sounds like you are just having a lot of erratic behavior in your Studio Suite. Can you check out this article and troubleshoot a bit? If you are still having issues, please submit a case so that our support team can assist you. I would be happy to follow along in the progress of your case as well if it comes to that. 

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