Problems using Engage

Jul 10, 2015

Randy Elders
By Randy Elders

I can not start Engage from within Powerpoint.  When I try to create a new Engage interaction, I receive the following message:  Error: Unable to create an instance of Articulate Engage.  I can start Engage independent from within Powerpoint and create the interaction and insert it into the Powerpoint presentation but if I try to edit it later from within Powerpoint, I receive the following message:  Automation error in AP5.frmProgressModal.Form_Activate at line 0

If I try to Import an Engage interaction into Storyline 2 I receive the error message that Engage Not Installed To import an Engage interaction, you must must have Engage installed on this system - 
very frustrating as it is installed.  Any suggestions would be greatly appreciated.

Thank you

5 Replies
Ashley Terwilliger-Pollard
almost 9 years ago07/10/15 at 7:25 pm (UTC)

Hi Randy,

I'm sorry to hear about the issue you've run into.  You may see this error when adding an interaction to an Articulate Presenter '13 course:

Unable to create an instance of Articulate Engage.

Here's how to fix it:

  1. Repair Articulate Studio '13.
  2. Verify that the Articulate add-ins are properly enabled in PowerPoint.

Please let us know if you're able to go through those steps and still having difficulty. 

Jessie Bernal
almost 5 years ago05/09/19 at 4:30 pm (UTC)

Hello - I have articulate engage on my computer. I am having trouble saving the Engage interaction and uploading it into the PowerPoint presentation.

I've followed the trouble shooting options in the Power Point options. I am able to open an Engage interactions and make changes, but it will not let me "save as" or "save" to desktop. Can you help with this? 

Katie Riggio
almost 5 years ago05/10/19 at 3:25 pm (UTC)

Hi there, Jessie. Happy to help!

When building in Presenter, there is an option to edit in Engage and then Save and return to Presenter. You're spot-on that the Save as and Save options are greyed out in Engage – this is to only update the Presenter version. Here's a quick Peek 360 recording of the Save and Return to Presenter button on the Engage 360 ribbon in action. 

Please let me know how you go after those steps!

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