Inserting Hyperlinks in Engage 13

Aug 03, 2018

Is there a limit to the number of Hyperlinks I can insert in a panel of an accordion presentation?  I built an accordion presentation and inserted 4 hyperlinks in one of the panels. I published it in Presenter to a PPT and then publish that file to LMS. When I open the output file and click on the HTML5 link to preview what I've published, the last two links on one panel do not work. I then went back and checked my engage interaction to make sure the hyperlinks were there, and they were still there.  I tried everything I could do to get those last two links to work including: deleting the old panel and starting over; saving the accordion after inserting each link; deleting and reinserting the links; copying the links straight from the explorer page; copying the links from another LMS; hand typing the links;  and previewing the engage interaction as well as the presenter file.  So, any ideas that I haven't tried? At this point I'm at a loss as to what to do.  

1 Reply
Alyssa Gomez

Hi John,

I'm happy to try and help. 

First, you mentioned you published the Presenter file for LMS. Did you host the output file on a learning management system? If not, you'll want to do that. Testing your content in it's intended environment will ensure it's working correctly.

Also, can you share the two troublesome hyperlinks with me? What happens when you click those hyperlinks in the published content -- do you see an error message?

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