Published engage freezing

Mar 26, 2014

I have added a few engages to my current elearning.  When I preview it through the Articulate tab, the engages seem to work just fine.  When I publish the elearning and use the engage, it does not open, it just freezes and will not let you go to the previous screen and will not allow you to click next because you have not gone through all of the content.

I am using the same engage twice in the elearning and it will work for one path but not the other.

Any thoughts?

Thanks!

Jen

5 Replies
Leslie McKerchie

Hi Jen and welcome to E-Learning Heroes!

You may find that the Prev and/or Next buttons in Articulate Presenter jump to the wrong slides if the following conditions are true:
*  The course includes more than one Articulate Engage interaction.
*  Two or more interactions were created from the same project file using "Save As."
This issue was corrected in Update 2 for Presenter. See this article for more information.

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