Using Studio 13 we publish a course and it works fine on the local machine but after ZIP it fails both on local and after FTP's Any ideas???
Additionally, opening the ZIP file in explorer give a fail but extracting the ZIP provided success. Could the LMS unzip program be failing> We just upgraded to Moodle 2.8. Anyone else having this issue?
I see that you're also working with Victor in your support case who shared that he was able to upload your published content to SCORM Cloud an industry standard for testing SCORM output. Also I see he sent along the following steps:
Please note that when you zip the published content, you need to zip it from the "root directory". You may want to use the built in feature in Articulate Presenter in order to do so. Please refer to these instructions:
1. Publish your Presentation to LMS. 2. On the Published Successfull window, click on Zip and navigate to the directory where you want to keep the zipped file. Here's a screenshot. If you wish to view the zip version of the published output you would need to completely unzip the contents of the zip file to your local drive and then launch via the appropriate HTML file "presentation.html". If the issue occur only when you "re-zip" the file, you may not be zipping it from the root directory just as Articulate Presenter does.
In addition, If you view published Articulate Presenter content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To test your content and share it with others, you'll need to upload it to the environment for which it was published. Here's how.
Please feel free to continue working with Victor or let us know here if you're still having difficulty.
The filename you mention above includes the & character in the filename - I'd rename that and remove that character as many servers will struggle to deal with with that.
12 Replies
Hi Jay!
I would recommend utilizing the Zip feature from the Publish Successful dialog box as explained in this tutorial.
I cannot speak to what is happening at the LMS level, but if you need to test this, then I would advise testing the content in SCORM Cloud.
Leslie, We've tried all different methods of zip as the Zip Feature attempt failed. Thanks
Hi Jay!
Would you be able to share your Articulate Package for me to take a look at? If you cannot share it here in the forums, please share here privately.
I've sent the file in a support ticket.
Jay Shanley
407-416-4446 Mobile
877-322-7139 Toll Free & Fax
http://online.aviationcontinuinged.com
REMEMBER: THERE IS NO WORK SO IMPORTANT OR SO URGENT THAT IT CANNOT BE DONE SAFELY.
check your file character length should be less than 256
Thanks for the update Jay. I can see that you submitted a case (00515497) and you should be hearing from someone soon.
Also, please note that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.
Phil,
Describe file length. Just the ZIP file or the directory structure leading
to the ZIP file as included?
Whole file length must be less than 256 character
Phil,
This is where the file is selected from "C:\Users\Jay\Documents\Articulate Presenter\FTP2015\FSS 2014 Fuel Facility O&M.zip"
we are 80. OK there. Thanks
Hi Jay,
I see that you're also working with Victor in your support case who shared that he was able to upload your published content to SCORM Cloud an industry standard for testing SCORM output. Also I see he sent along the following steps:
Please note that when you zip the published content, you need to zip it from the "root directory". You may want to use the built in feature in Articulate Presenter in order to do so. Please refer to these instructions:
1. Publish your Presentation to LMS.
2. On the Published Successfull window, click on Zip and navigate to the directory where you want to keep the zipped file. Here's a screenshot.
If you wish to view the zip version of the published output you would need to completely unzip the contents of the zip file to your local drive and then launch via the appropriate HTML file "presentation.html". If the issue occur only when you "re-zip" the file, you may not be zipping it from the root directory just as Articulate Presenter does.
In addition, If you view published Articulate Presenter content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To test your content and share it with others, you'll need to upload it to the environment for which it was published. Here's how.
Please feel free to continue working with Victor or let us know here if you're still having difficulty.
The filename you mention above includes the & character in the filename - I'd rename that and remove that character as many servers will struggle to deal with with that.
This discussion is closed. You can start a new discussion or contact Articulate Support.