Articulate 13 unstable

I have upgraded from Articulate 09 to Articulate 13 and have several problems: The sync animations and add annotations doesn't work. The program make powerpoint crash.

a very nice person from support send to me a lot of solutions cases but doesn't work.

Please, give me a definitive solution to this unstable program, because I'm in the middle of a project and need to finish it.

6 Replies
Justin Wilcox

Hi Alexander. 

We believe we have isolated your issues to the latest version of Flash Player. Can you please try uninstalling your current version of Flash Player for Internet Explorer via the Control Panel -> Programs and then installing the previous version. This is the 11.8 version for Internet Explorer