Articulate Add in for PowerPoint

May 18, 2023


I am having an issue with my Articulate add in in PowerPoint. When i click on characters in the articulate tab, PowerPoint shuts down completely. Can someone please contact me. 

4 Replies
John Morgan

Hi Amanda,

Welcome to E-Learning Heroes! I understand that PowerPoint is crashing when you click on characters in the Articulate tab. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

Thanks for reaching out and I look forward to your response!

Cheryl  Vargas

Hello Amanda, 

Thank you for getting back to me. The version of PPT I am using is Microsoft® PowerPoint® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20644) 64-bit.  

I am only having an issue with one file. I tested functionality of narration, quiz maker and characters in another file with no issue. 

My files are on a local drive, not shared. Any other information you can provide would be greatly appreciated.