Hello, I am using Canvas at the University of South Florida. Professor crated presentations in Articulate. I can play them on my Desktops with Flash Player and on Android Cell phone, but not my iPad.
When I launch the presentation I get a message to down load Articulate app then clink the link. I do and get the message to down load the app again and again and again. Please Help.
I'm sorry you're stuck in that loop, and would love to lend a hand. A few quick questions and tactics:
What iOS version are you running on your iPad? (Here's how to find that detail!)
Do you know if your professor created the content in Presenter '13 or Presenter 360?
If Presenter 360: You'll need Apple iOS 10 or later.
If Presenter '13: You'll need Apple iOS 6 or later; however, Apple made some changes to the way apps launch in iOS 9 and later. As a result, Studio '13 content may not launch in the Articulate Mobile Player (AMP) and stay on the prompt below. For next steps, I would share this article on how to fix and update the content with the course developer.
Let me know, and we'll explore our next best steps from there!
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Welcome to eLearning Heroes, Kathy!
I'm sorry you're stuck in that loop, and would love to lend a hand. A few quick questions and tactics:
Let me know, and we'll explore our next best steps from there!
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