Articulate error message: "Project cannot be upgraded..."

Three out of more than twenty lessons that I have created are giving me the following error message: "Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter '13 file format." Very cute. When I troubleshot, I was advised regarding upgrading from Articulate 09 (these were created in 13 to begin with), and how to proceed with this "rare" error message after having applied update 3. I had not applied update 3 yet (my co-worker gets nothing but grief from many of the updates), so I backed everything up and gave update 3 a shot. No bueno... Still the same problem, and the "fix" that was supposed to help those working in update 3 is not helping me. I need to match and publish 3 lectures by Friday, so I hope there is a genius solution out there...

Thanks,


Natalie

Portland Bible College

4 Replies
WILLIAM AVANCINI

The link or the launch page may not appear like a correct URL to open from mobile app:

This is the link :

intent://?path%3Dhttps%3A//d2has7s6ih03o4.cloudfront.net/b948aa1ab84c68d42fac269dba800ff2615c578b%26projectid%3D5eP9OGsikoB%26lms%3D1%26endpoint%3Dhttps%3A//pbc.populiweb.com/router/tincan/api/%26auth%3Dd820d46b5367fad8a9b1fd8b2caa7425%26actor%3D%7B%22objectType%22%3A%22Agent%22%2C%22account%22%3A%7B%22homePage%22%3A%22https%3A%5C/%5C/pbc.populiweb.com%22%2C%22name%22%3A13820462%7D%7D%26activity_id%3D2642%26registration%3D63103334%26tincan%3Dtrue#Intent;scheme=artmobileplayer;package=air.com.articulate.articulatemobileplayer;end