Articulate File Publishing Error

Feb 07, 2012

I am having publishing issues with an Articulate SCORM file that I am trying to publish. I have tried and re-tried, but keep coming back to the same issue. I am having issues with Slide 8 of SCORM file. Apparently it crashes the Presentation.

- I have re-published but come back to same error

- I have re-inserted slide audio, and re-published and get same error

- I have re-matched animations, re-inserted audio, and re-published and get the same error

Not sure what to do... please help


5 Replies
Peter Anderson

Hi Rachel!

Would you like to send us your files so our support engineers can take a closer look? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 


Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!

Peter Anderson

Hi Rachel!

Did the recommended solution of converting the table to an image in PowerPoint do the trick?

1) Select the entire table to be converted. In this case, you can select only the table, and not the text that will be animated. 
2) Right click on the table and choose "Save as picture". Save the file on your desktop. 
3) In PowerPoint do Insert > picture and insert the picture created in the previous step. 
4) Delete the problematic table and move the inserted picture in its place. If applicable, apply the animations applied to the previous object on the picture. 

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