Hi, just loaded Articulate, when I am in a Power Point Presentation and want to insert a existing iteraction, it is giving me the message "unable to locate the interaction, please locate the interaction" when I browse and find the interaction it does not load it ? What am I doing wrong?
Welcome to Heroes! I'm sorry to hear about the issues you are having. Are you able to create a new Interaction from within Presenter, instead of inserting an existing?
We would like to take a closer look at the issues you are having. Please go ahead and submit a Support Case. Make sure to upload your files as an Articulate Package when doing so.
1 Reply
Hi Leanne,
Welcome to Heroes! I'm sorry to hear about the issues you are having. Are you able to create a new Interaction from within Presenter, instead of inserting an existing?
We would like to take a closer look at the issues you are having. Please go ahead and submit a Support Case. Make sure to upload your files as an Articulate Package when doing so.
Let me know if you have any questions.
Always Happy to Help,
Adrian
This discussion is closed. You can start a new discussion or contact Articulate Support.