Articulate Presenter '13: Dialog boxes in Articulate tab do not open

Sep 13, 2016

Hi, Community:

I am trying to import audio into my presentation. When I click the Import Audio button in PowerPoint's Articulate tab, no dialog boxes open. (Actually, no dialog boxes open when I click ANY button in that tab.) I confirmed that the Articulate Presenter IPC Handler add-in is not disabled and that my macro setting is "Enable all macros."

I have also done an uninstall/reinstall so that I now have Update 8 - Build 1607.2021 (7/28/2016).

Has anyone seen this before?

Thanks for any thoughts you might have.


1 Reply
Ali Goulet

Hi Trace- Welcome to Heroes- happy to have you here! Just to confirm, have you run through all the steps in this article? If you're still seeing this happening after going through those, I would recommend performing this repair to fix this erratic behavior.

If you run into any trouble, you can also reach out to our Support Engineers directly by submitting a case and they'll be able to work with you to get this resolved as quickly as possible. If you go that route, let me know the case number here and I'll follow along. :)

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