The attachment tab is not publishing in my course. I've confirmed that the tab is selected in the template and that it is the correct template running behind the publish. I've republished several times, both the entire course and preview-publish. My Engage tab is there, and the exit tab is there, but no attachment tab. Any suggestions?
Can you try publishing to a newly created folder on your Desktop? It's possible that you're seeing a cached version of the template.
Also, does your Player Template display as In Project in the drop-down of the Publish window? If so, you'll want to make sure that you're selecting your actual player template that has been newly saved. Just for testing purposes, try saving your player template with a completely different name & then republishing your project using that new player template.
I am having the same issue and followed your advice above - to no avail. I have a single link in the attachments tab that I wanted to display but it just won't come up. All I can get is the exit tab.
Any ideas?
I'm attaching my settings and what I'm seeing after publish and on preview.
You might be running into a caching issue. Can you try creating a new folder on your Desktop & then publish your presentation to that new folder? Also, make sure that the "v2AlertlineEducation" player template is showing in the drop-down when you actually publish the presentation.
4 Replies
Hi Sonnie & welcome to Heroes,
Can you try publishing to a newly created folder on your Desktop? It's possible that you're seeing a cached version of the template.
Also, does your Player Template display as In Project in the drop-down of the Publish window? If so, you'll want to make sure that you're selecting your actual player template that has been newly saved. Just for testing purposes, try saving your player template with a completely different name & then republishing your project using that new player template.
Brian, thanks so much for your answer so quickly. I followed both of your suggestions, and the attachments tab is back where it should be. ss
HI Brian,
I am having the same issue and followed your advice above - to no avail. I have a single link in the attachments tab that I wanted to display but it just won't come up. All I can get is the exit tab.
Any ideas?
I'm attaching my settings and what I'm seeing after publish and on preview.
Thanks in advance for any help you can give.
Hi Jennifer,
You might be running into a caching issue. Can you try creating a new folder on your Desktop & then publish your presentation to that new folder? Also, make sure that the "v2AlertlineEducation" player template is showing in the drop-down when you actually publish the presentation.
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