Audio adjustment of MP4 in Presenter changes video resolution
I have been using this product for the last 7-months and really enjoy working with it. However there is an issue that is bothersome. Video screen captures that I create and publish in Replay and embed in Presenter always present a lower volume than the voice-overs I do to the PPTs, which is not terrible but a bit distracting for my audience. If I use the video editing feature in Presenter to boost the audio level, the video resolution is reduced for that embedded MP4 once I publish the html product. Since these are software screen caps we need the best video resolution available.
Attached is an image of two files from a published course that are identical except that the second one had the volume increased by 100%
This seems like a bug in the software and any help would be most appreciated. Thanks.