Yesterday I recorded the audio using Record Narration in Presenter '13 and as I was finishing up with editing the audio, Presenter crashed. I tried again today to access the audio editor to finish the edits, and presenter crashes.
Have followed the steps to uninstall, reg clean and install again twice today and it is still crashing for me. What do I do next, I have already spent most of my morning on this.
So - this may not be a problem now, I actually published the module, saved, rebooted and tried again and was able to edit the audio without it crashing. Glad I can salvage this module today.
2 Replies
So - this may not be a problem now, I actually published the module, saved, rebooted and tried again and was able to edit the audio without it crashing. Glad I can salvage this module today.
Hi Kim! Glad that it's working for you now.
Sounds like you did a lot of troubleshooting though, so be sure to reach out to our support team here if you encounter further difficulty.
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