Audio recorded in Presenter is now lost!

I recorded a series of four learning modules with audio narration in Presenter. They had been working up until yesterday, and now two of the four have the audio missing. I've looked through some of the troubleshooting with audio information on the site, and none of it seems to explain what could be causing this. I'm hoping there might be a way to recover the lost audio, but I'm also hesitant to do much else with the two that are still working as I'm not sure what the cause of the loss is in the first place.

I know this is a very vauge synopsis of the issue, but I'm really perplexed about this! Please help!

3 Replies
Emily Hash

Hi Leslie,

Thank you for your response. I was able to have my IT department restore an older version of the file, which still had the audio in it. I'm still unsure what caused it, that list was helpful but I'm not sure how to pinpoint the exact issue. I'm now in the habit of creating backups!