Bookmarking working differently between different browsers
We have developed eLearning courses on Articulate. Recently when alerted by our customers, we found that for courseware launched with IE8 on Win 7 systems, the progress status of the courseware is not sent back to the LMS. As such the system does not know what is the status of the learning progress and whether it is completed or not. Thus even though the learner may have completed the course, the progress status is still "In-Progress". We find that this problem occur on Firefox but not on Chrome or IE9.
I like to check if there are anything we can do to the browser settings or even courseware setting that allows the status to be passed back to the LMS for the affected browsers.