Captivate player controls not showing up

May 11, 2011


I'm using Captivate 3 and am embedding Captivate output (.swf and accompanying files) into Articulate Presenter as a Flash movie. I'm configuring the movie to open in a separate window.

I've done this many times before and have always seen the  Captivate player controls at the bottom of the new window. But this time, for some reason, I don't see the player controls, although I verified that my skin has the (default) player controls. The player controls don't appear in IE or Firefox.

Any idea what might be going wrong?

I know I have the option of inserting Captivate output as a web object as well, but that doesn't help (and involves more post-publication tasks).


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