Client Can't See Course
I have a client that can't launch a course. He clicks on the SCORM package, it opens a new window, but he gets nothing other than a white screen. Here are specs:
US - Moodle 1.9.10
HIM - Vista Ultimate, 2.5GB RAM, Internet Explorer (version unknown)
I had him clear his cache adn re-start session, but no help there. I then had him uninstall FLASH and update to the newest one...that didn't help.
I suspect he is having a Flash issue, as it seems to be working ok for everybody else. It hard to diag an issue over the phone without 'seeing' the offending computer.
Any help or direction would be appreciated.... also, any ideas on some open source software I can use to 'see' his desktop? (Or even a free trial) I want to diag this in real time....