course not completing on LMS

Aug 26, 2016

The course is not completing on the LMS even though the option to complete after viewing all slides is selected. 

4 Replies
Dave Cox

Hi Darwyn and Alicia,

Do you have your project set to count slides for a completion? In your publish settings, do you have the correct number of slides to complete selected? 

I also find it works better to have at least one more slide than the total number of slides you are going to count in your presentation. So if my presentation has 10 slides, I add an additional slide that tells the user than have completed the presentation, and they may close their browser. Then I set the number of slides to view for completion to 10. This way, when slide 11 is viewed, the completion is sent to the LMS.

Ashley Terwilliger-Pollard

Hi Alicia, 

I'd back up Dave's suggestion - and also make sure there aren't any hidden slides that the user doesn't see but are being counted towards completion. Also, were you able to give the course a test in SCORM Cloud as Leslie's directions state? It's a good testing site and really reliable for how an LMS "should behave" so if it's still not working there we'll want to see the .story file. You can share it here using the "add attachment" button or send it along to our Support team here. 

This discussion is closed. You can start a new discussion or contact Articulate Support.