Course not running on server

Client is having issues with course running on their server.  Haven't got many specifics about their server, but have not had a problem in the past.  However, transferred files via FTP and they no longer work when they upload them, or download them for that matter.  I downloaded the same files from the FTP and they are working fine on my end.  Anyways, screen shot of what their end looks like from their server.

thoughts?

1 Reply
Brian Batt

Hi Jonathan & welcome to Heroes,

If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, please review the knowledge base article(s) below for possible solutions: 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=1199 

Presenter 5: 

http://www.articulate.com/support/kb/000605.php