I created a course using Studio '13 and published to HTML5 for viewing via our LMS. I've had users report that the course ran fine, one person who said he could not hear the audio (although the volume on his iPad and the course were turned up) and one person who said she could hear the audio but not see the slides.
Are there any suggestions of how can troubleshoot this issue?
REMINDER: Adobe is ending its support of Adobe Flash on December 31, 2020. Republish any Flash projects to HTML5 before December 31, 2020, so they continue to work.Learn more