Crazy Errors Upgrading a project from 09 to 13

May 02, 2014

Hi,

I'm trying to update a project that was created in Articulate Studio 2009, I'm now using Articulate Studio 2013.

I'm getting some crazy errors UI_AdminRequiredNotice UI_AdminVistaNotice11.

This is the error:

Then it kills Articulate Engage and Quizmaker and saying that my trialĀ is expired; it does this several times...and I end up having to reactivate my version of Articulate Studio 2013 after rebooting the computer.

During this process I lost all the audio that was in the presentation/project; however after the reboot and reactivation other then the audio being gone and all animations associate with it all the other Quizmakter and Engage files seem to be working.

Thanks in advance for any help and support.

-Rob

1 Reply
Leslie McKerchie

Hi Robert!

A simple repair may correct this issue - be sure that you are running as administrator.

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

This discussion is closed. You can start a new discussion or contact Articulate Support.