Distorted background when publishing online

Feb 13, 2013

Hi,

I am having issues with the background images distorting when I publish them online.  I am publishing this presentation in the same way I always do - the format is set to the correct dimensions - but the logo in the corner is completely changing size when it publishes online.  I have only been doing this for a year or so - mostly publishing ppt presentations with voiceover on our website - but I can't seem to figure out what the problem is with this particular presentation.  Does anyone have any tricks I can try to get this working properly?

Thanks

1 Reply
Christine Hendrickson

Welcome to E-Learning Heroes, Abby!

That does sound strange. By any chance have you uploaded the content over a previous version of the presentation? I'm wondering if this is possibly a caching issue. Have you tried clearing your browser cache? If so, and you still see the distortion, can you try viewing the content in a different web browser?

Are you able to share a link to the published and uploaded content, so I can take a look? Just want to see if I see the same issue on my side. If you're unable to share the content on the forums, you're more than welcome to share the link or files with us privately.

Thanks!

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