I am using Presenter 360 and facing a problem with background audio (Added to Audio Playlist), when I am publishing the course background music is not playing in Google Chrome and Firefox browsers but it is working fine in IE and Edge browsers.
Thanks for contacting us and sharing what you are experiencing with your background audio.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
1 Reply
Hi Irfan,
Thanks for contacting us and sharing what you are experiencing with your background audio.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
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