5 Replies
Peter Anderson

Hey James,

Would you like to send us your files so we can take a closer look and work with you to find a solution? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!

James Starr

Thanks Pete. I think this is occurring because of images that are grouped together. I ungrouped some items and the images display properly when published.

I'm publishing again to see if the progress bar is fixed after ungrouping all of the images that it's composed of. I will let you know tomorrow.