It might be best to try the original course files with a different host, instead of working with example files. Simply because you're going to be using that specific presentation on your LMS. If an example file works properly, it wouldn't really help in determining the actual problem with the file you're wanting to use.
Have you tested your course in SCORM Cloud? This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:
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Welcome to the community, Jonna!
It might be best to try the original course files with a different host, instead of working with example files. Simply because you're going to be using that specific presentation on your LMS. If an example file works properly, it wouldn't really help in determining the actual problem with the file you're wanting to use.
Have you tested your course in SCORM Cloud? This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:
Articulate Support - Testing AICC content at SCORM Cloud
If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.
If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues.
Let us know how it turns out.
Thanks!
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