Embedded screenr not loading?

Apr 25, 2011

When I access some older presentations (6-10 months old), the screenr videos I had embedded in there are no longer loading.  My screenr account is active and the screencasts are still up and running on the screenr website, but they don't load within the Articulate presentation.  Has anyone had this problem before?

13 Replies
Meg  Houston

When I publish courses using the Web publish option, some reviewers at my company can't view the screenr presentation that's embedded in presenter. I uploaded the videos in presenter by saving an .mp4 of the video on my desktop, then inserted a flash video in presenter and resized it to fit the page.

I tried to troubleshoot with the users and they tried multiple browsers, but are unable to view the slides with screenrs on them. This only affects certain people, and I even checked with Articulate support to see what kind of requirements they need. After upgrading to the new Adobe flash player, we still didn't get results.

Are there other reports of this happening?

Jeanne Miller

If I use the insert web object to embed screenr videos, and then publish to CD, are the screenr videos embedded as .mp4s? I have a client who works for a military agency who enrolled in the presenter course we have published as CD. She couldn't see the videos. I asked her to tell her IT guy that the videos were embedded as .mp4s and to see if the agency has restrictions against .mp4s. He just called and said he searched the CD and didn't find any .mp4s. Could you explain this to me--I need to get back to him and we have a lot of military clients so this may be a really big issue.

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