Error copying player files (Error code: 1223)

Oct 12, 2011

Hi, I'm having trouble previewing my presentations. Preview takes ages, then either nothing happens and I have to shut down using Task Manager, or the presentation itself shuts down, or I get the following message: "There was an error copying player files. Error code: 1223".

I'm using PowerPoint 2010, and this is happening with all presentations and Quizmaker quizzes. It doesn't happen every time (it took me 5 attempts on Monday to preview a course, the same course was fine yesterday, and today I have tried four times so far with the same course and twice with two other presentations).

I've tried disabling and re-enabling the Articulate add-inm, rebooting the pc, etc.

The content isn't anything fancy - text, pngs and the odd jpeg, slide transitions (in one presentation) and the odd animation (in one presentation).

Can anyone help?

2 Replies

This discussion is closed. You can start a new discussion or contact Articulate Support.