Error - LMS returned an error

Hi,

I currently published my course and when I tried to check it using my browser(firefox), i get this error.

It started to show when I inserted a captivate file using web object and published the file. I tried removing the captivate but the error still showed.

I tried researching and updated my articulate studio 09 to update 10. The same problem still occurs.

This is my first time to encounter this error and I haven't uploaded the course in the lms.

I am using AICC.

Anyone here can help me?

Gian

3 Replies
Gian Carlo Almiranez

And when I click ok, this log opens:

0:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - intReCheckLoadedInterval=250
1:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - intReCheckAttemptsBeforeTimeout=240
2:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - IFrameLoaded
3:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In GetAICCURL
4:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
5:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Querystring value =
6:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - GetAICCURL returning:
7:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
8:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Checking IFrame
9:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - blnCanUseXMLHTTP=true
10:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - blnCanUseIFrame=true
11:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ----------------------------------------
12:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ----------------------------------------
13:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In Start - Version: 3.3 Last Modified=03/19/2014 01:28:00
14:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - Browser Info (Netscape 5.0 (Windows))
15:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - URL: file:///C:/Articulate%20Modules/SAL-800-GN-205%20FormTrak%202.0/Published/FormTrak%20on%20Demand%202.0/index_lms.html
16:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ----------------------------------------
17:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ----------------------------------------
18:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In ClearErrorInfo
19:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
20:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
21:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - strStandAlone= strShowInteractiveDebug=
22:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - Standard From Configuration File - AICC
23:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - Using Standard From Configuration File - AICC
24:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In LMSStandardAPI strStandard=AICC
25:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - Calling Standard Initialize
26:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In AICC_Initialize
27:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In MakeGetParamRequest
28:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In GetAICCSID
29:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - GetQueryStringValue Element 'AICC_SID' Not Found, Returning: empty string
30:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - GetAICCSID returning:
31:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In GetAICCURL
32:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
33:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Querystring value =
34:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - GetAICCURL returning:
35:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Submitting Form
36:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In SubmitForm, setting fields
37:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - strAICCURL =
38:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - strAICCSID =
39:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - strCommand = GETPARAM
40:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - strAICCData =
41:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - blnCanUseXMLHTTP = true
42:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - blnCanUseIFrame = true
43:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - canUseTryCatch = true
44:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In SubmitFormUsingXMLHTTP, opening connetion
45:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Setting Request Header
46:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Creating Post Data
47:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Sending Post Data-session_id=&version=3.5&command=GETPARAM&aicc_data=
48:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Looking up Response Text
49:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - LMS Response=


50:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - In ProcessLMSResult, strRequestType=GETPARAM strLMSResult=


51:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - blnMadeBlindSubmit=false
52:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #0:
53:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #1:
54:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #2:
55:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #3:
56:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #4:
107:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #53:
108:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #54:
109:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #55:
110:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #56:
815:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #729:
816:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #730:
817:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #731:
818:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #732: 819:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #733: name="AICCFrame"<br>820:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #734: style="width:10px; height:10px; border: 0px"<br>821:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #735: src="blank.html" onload="IFrameLoaded();">
822:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #736:
823:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #737:

824:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #738: 825:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #739: 826:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #740: 827:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #741: 828:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #742:


829:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #743:
830:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #744:
831:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Processing Line #745:
832:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - AICCComm - Found Error
833:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ERROR: In AICC_SetErrorInfo, strErrorNumLine= DisplayError(strErrorMessage);, strErrorDescLine= if (strLine.toLowerCase().indexOf("error_text") > -1){
834:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - Detected No Error
835:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In InitializeExecuted, blnSuccess=false, strErrorMessage=ERROR - LMS returned an error - DisplayError(strErrorMessage); - if (strLine.toLowerCase().indexOf("error_text") > -1){
836:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - ERROR - LMS Initialize Failed
837:Wed Mar 19 2014 01:35:58 GMT+0800 (China Standard Time) - In DisplayError, strMessage=ERROR - LMS returned an error - DisplayError(strErrorMessage); - if (strLine.toLowerCase().indexOf("error_text") > -1){