Failed to load ffmpeg.dll error

Nov 20, 2013

has anyone received this error when publishing a Presenter 09 project with embedde Engage and Quizmaker? I recently reinstalled Studio 09 on this machine; first time publishing on this machine.

1 Reply
Ashley Terwilliger-Pollard

Hi Julie,

I'd suggest to start with installing the following codec packs: 

K-Lite Codec Pack Full (accept all default installation options): 

Media Player Codec Pack (deselect toolbar options during installation): 

If you're still having difficulty, I'd conduct a repair of Presenter  and if the issue persists after repairing Studio, follow the steps linked for your version of Microsoft Windows to uninstall/reinstall Studio and repair its supporting software.

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