Failed to load ffmpeg.dll error

Nov 20, 2013

has anyone received this error when publishing a Presenter 09 project with embedde Engage and Quizmaker? I recently reinstalled Studio 09 on this machine; first time publishing on this machine.

1 Reply
Ashley Terwilliger-Pollard

Hi Julie,

I'd suggest to start with installing the following codec packs: 


K-Lite Codec Pack Full (accept all default installation options): 
http://www.free-codecs.com/K_Lite_Codec_Pack_download.htm 

Media Player Codec Pack (deselect toolbar options during installation): 
http://www.download.com/Media-Player-Codec-Pack/3000-13632_4-10749065.html 

If you're still having difficulty, I'd conduct a repair of Presenter  and if the issue persists after repairing Studio, follow the steps linked for your version of Microsoft Windows to uninstall/reinstall Studio and repair its supporting software.

This discussion is closed. You can start a new discussion or contact Articulate Support.