I revised a presentation that was created by a consultant. She uploaded the files to Dropbox and from there I downloaded them made the necessary additions and published the course. The course I published, however, is missing all the narration. I don't understand what happened. I did not touch any of the narrated slides. Why did the narration disappear? How do I get it back. The data folder seems to have all the swf files. There are audio markers on each slide just no sound. What do I need to do to get it back? Thanks.
Also, be sure that your presentation is located on your local hard drive (your C: drive). Working on a network drive or a USB (external) drive can cause erratic behavior, including loss of resources.
Please let me know if you try the steps in the article and still have trouble with the narration in the presentation.
I have tried what the article suggested. Still no narration. Is it possible that the files were corrupted in the process of uploading and then down loading from Dropbox. The consultant did not deliver zipped files. mkw
Mary - Can you review your .pttx file size? Is it large enough to contain audio? Dropbox also includes a history feature where you can revisit previous versions. It is quite possible an earlier version exists that contains your audio.
To answer your previous question, yes, it's possible something happened with the audio during the transfer of the file. Does the consultant that sent you the original file still have a copy? Maybe she could try sharing it with you in a Presenter Package, or try sharing from a different source.
If you'd like, we can take a closer look at the project files and see what's going on. Please include a Presenter Package on the second page of the form. Also, if you can, please share the case number you receive, so I can follow the progress.
This is answers my questions as well as questions that I would have asked after the course was up and running (back-up and version control). The E Heroes Team walks on water!
6 Replies
Good morning Mary Kay,
Sorry to hear about the trouble, sounds like the narrator has a case of stage fright! Lets see if we can get her talking again
Please take a look a this information and try the solutions listed in the article:
I have tried what the article suggested. Still no narration. Is it possible that the files were corrupted in the process of uploading and then down loading from Dropbox. The consultant did not deliver zipped files. mkw
Mary - Can you review your .pttx file size? Is it large enough to contain audio? Dropbox also includes a history feature where you can revisit previous versions. It is quite possible an earlier version exists that contains your audio.
Since this file was sent to me, I have no way of gauging its size to previous versions. mkw
Hi Mary Kay,
To answer your previous question, yes, it's possible something happened with the audio during the transfer of the file. Does the consultant that sent you the original file still have a copy? Maybe she could try sharing it with you in a Presenter Package, or try sharing from a different source.
If you'd like, we can take a closer look at the project files and see what's going on. Please include a Presenter Package on the second page of the form. Also, if you can, please share the case number you receive, so I can follow the progress.
Thanks again, Mary Kay.
Christine
This is answers my questions as well as questions that I would have asked after the course was up and running (back-up and version control). The E Heroes Team walks on water!
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