How to get Articulate Ribbon back in MS PPT?

May 17, 2012

Hi All,

My MS PPT was hanging, so the solution was to delete the Artiulate Ribbon. how do I get my Articulate Ribbon backa and how to prevent it from hanging?

A quick response is much appreacited.

Thanks,

awni

4 Replies
Peter Anderson

Hi Awni,

Sorry for the trouble you're experiencing. I'd recommend sending us your files so we can take a closer look and try to reproduce what's happening on your end. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!

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