Hyperlinks on Master slide linking to wrong slide

Hi, everyone: I've been getting some weird behavior with my Master Slide in Presenter 13: my hyperlinks are linking to the wrong slides. I've submitted the case and support said they'd get back to me with anymore developments.They were able to duplicate the problem.

Anyone experienced this? Thanks, Daniel

2 Replies
Christine Hendrickson

Hi Daniel!

I was able to find the support case you mentioned (#00410360 for my reference). I also found the ticket that Gren submitted with our Quality Assurance team.

I've added this thread to the ticket, just for reference and so I can keep everyone updated when there's a change. You'll receive an email from our support team as well, but I wanted to make sure that we don't miss this, just in case others experience the same issue.

Thanks very much for bringing this to our attention!

If you find any additional information, workarounds, or issues with this, please let us know.

Christine

Christine Hendrickson

Hi Daniel,

Looks like, from Gren's response to our investigation, you were able to get this working on your end.

I wanted to share the workaround here, for anyone else that happens to run into this issue:

"Went away when I made the hyperlinked shapes, which were transparent, non-transparent."

Again, thank you very much for bringing this to our attention and sharing the solution that works for you.

I hope you have a great day! :)

Christine