Issues with Presenter 13 Update 6 and IOS 9
Sep 22, 2015
Does anybody have any information on any updates for Presenter 13? As of right now, courses published to play with IOS 9.0 cause many issues with the player as well as missed animations and transition problems. This has been cross verified with IOS 8.0 and it appears as though there are currently no updates to the Presenter Software. My presentations are being published to the SumTotal LMS system. Is this a function of Articulate Presenter needing and update or does the SumTotal mobile player app need an update? Or both? This problem has been evident since the release of IOS 9 and no updates to either software have been made available.
Thanks,
Andy
5 Replies
Hi Andy-
Sorry for all the trouble with your presentations.
We just released Studio '13 Update 7 today, which includes iOS 9 support.
Note that you can also fix your published output using the Articulate Updater without having to re-publish your content.
Gabe,
Thank you for your prompt repsonse. That should take care of it!
-Andy
Great! And sure thing, Andy. Good luck.
Hi Folks,
I have downloaded the updates for Storyline and Studio, I also ran the articulate updater on all my published files on my laptop, when I republished one of these on our LMS and tried to launch it in IO9 it just directs me to the Articulate App and will not launch?
I am also testing the articulate updater on some files on our LMS but am reluctant to role this out LMS wide if this happens.
Any help would be great
Rob
Hi Rob,
When you're testing on your iPad, did you close out any of the previously opened browsers and look at clearing the cache associated with your Safari browser to ensure it was opening up a fresh copy of the updated course?
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