Missing slides when publishing to LMS using Articulate 13

Hi Sarah and welcome to E-Learning Heroes!

Have you hidden any slides in Powerpoint? Any slides that you hide in Powerpoint will not be included in your published content. 

You may also want to check you Slide Properties and how things are set. Most users set their Player and think that they are good to go, but Slide Properties can play a role as well.

If this does not seem to help, we are going to need to see your project. You can package your files and submit them here.

Hi Leslie

I checked the slide properties and for hidden slides but they are all OK, so I have package the files and submitted to your support team.

Looking forward to hearing from you in due course.

Thanks

Sarah

Hi Sarah, 

this kind of things can sometimes happen when you add, delete, move slides around. Sometimes, those changes are not reflected in the menu, causing this erratic behavior. It can be easily fixed by going to player>menu and resetting the menu. At least, this is my experience.

Thanks for the update Sarah, and I can see where you submitted your support case (00394610) and that Wilbert is assisting you.

Thanks for popping in with your assistance as well Massimiliano