5 Replies
Crystal Horn

Hello, Bernadette.  Our system requirements include PowerPoint 2016, as long as it too is locally installed.  Click-to-Run versions and Office 365 web apps aren't supported.

Have you been able to successfully use Presenter '13 on other PowerPoint presentations?

Where do you have the .ppt file saved currently?

If you can share the .ppt file here, we can give it a go on our end!