PowerPonit will launch successfullly and basic slides are created and saved, however this takes a very long time. Then when trying to use presenter (within PowerPoint) there are multiple error messages generated:
MSHFLXGD.OCX and other similar components - not registered - I have registered these through the command line - no success
Also a mesasge about "register_codejockV11........"
This causes PowerPoint to freeze requiring a forced application shutdown, each time.
Thanks Gavin - I see that Niki already sent you an email back with the following troubleshooting steps:
If you receive an error message while using Presenter '09 that Codejock.CommandBars.v11.2.1.ocx is missing one of its dependencies or is not correctly registered, please follow the steps outlined in this article to resolve your issue:
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Hi Gavin and welcome to Heroes,
Would you be able to submit a Support case so that our team could troubleshoot with you individually?
Thanks Ashley, i will. Assistance is much appreciated. Gavin
Thanks Gavin - I see that Niki already sent you an email back with the following troubleshooting steps:
If you receive an error message while using Presenter '09 that Codejock.CommandBars.v11.2.1.ocx is missing one of its dependencies or is not correctly registered, please follow the steps outlined in this article to resolve your issue:
http://www.articulate.com/support/presenter09/kb/?p=432
Hopefully that helps solve your problem, and for anyone else that runs across this thread!
Many thanks to all contributors, this worked perfectly. Gavin
Thanks Gavin for the update and glad it's all back to normal!
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