Presentation gets stuck

Jan 20, 2012

I have a fairly large file that was created primarily using quizmaker. When I publish it in engage, the presentation keeps freezing on the same two slides. I can't find anything about the settings of either slide that leads me to think I somehow changed the settings.

Any ideas?



8 Replies
Peter Anderson

Hi Kelly!

Can you be a little more specific about what you're trying to do? I'm a bit unclear. Embedding a Quizmaker quiz into an Engage interaction is not currently supported. You may want to submit a feature request to our product development team here: 

However, you may be able to add a Quizmaker quiz into an Engage interaction using the (unsupported) method described in this article:

If you're trying to embed a quiz or Engage interaction into a Presenter course, you can learn more here:

And if you've followed the above guidelines for inserting a quiz or interaction, but are still experiencing issues, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 


Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums.


Hope this is helpful! Thanks!

Kelly Simon

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Sorry I didn’t follow up. When I copied the questions to a new quiz file, I lost a lot of the formatting from the old file and it got ugly. I can’t remember what prompted me to check (maybe something Sid said or maybe because the branching went haywire when I copied the questions), but I looked at the branching and DUH! I had set the branching on those two slides to “Go to end” or whatever the verbiage is.

I figured it was probably some easy solution related to some dumb mistake I had made and sure enough it was! I'm back to lovin’ Articulate. Y’all have offered terrific help, and my sanity and I appreciate it.

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