Presenter '09 died...

May 17, 2011

I'm working along just fine, built the largest of the PowerPoint files first so all I needed to do was delete slides and "Save As" and got through 2 of the 6 with nothing resembling a problem...

Fast Forward to the next time I open a PPT file with an associated Articulate file and Articulate says via popup, "cannot load the project file - Click yes to continue" or something to that effect may have been click ok to continue. At any rate I'm an hour from the deadline, 4 publishings left to go and I can't get a reaction from the Articule Tabs in PowerPoint...

Currently I am looking at the Add-Ins and the Articulate Presenter Communicator and Ribbon are are "Active."

I have restarted a few times to no avail...

Any ideas???

6 Replies

Brian Batt
Staff

almost 13 years ago05/17/11 at 2:51 pm (UTC)

Hi Ted,

First, make sure that Visual Basic for Applications is installed:

https://player.vimeo.com/video/145574319

Then, make sure that the file name of the PPTA file matches the file name of the PowerPoint file. That should resolve the "cannot load the project file" issue.

Ted Moore
Author

almost 13 years ago05/17/11 at 3:18 pm (UTC)

The second point is the easier for me... yes - the .PPTA files are ALL named the same as their respective .PPT files...

Here's where we get a little tricky... I've been using Articulate on Windows 7 Home in VMWare on OSX and I'm sure it doesn't work the same... Subsequently, I can even get the "Change" popup from the Uninstall/Change menu to popup... Although I can't blame that on the Mac/PC incompatibility...

Any additional suggestions?

Justin Wilcox

almost 13 years ago05/18/11 at 5:35 am (UTC)

I would make sure that there are no disabled items. Any disabled item can actually cause Presenter to break so make sure you are following the steps here:

http://www.articulate.com/support/presenter09/kb/?p=1060

If you are confident that you have no disabled items, see if the steps here help:

http://www.articulate.com/support/presenter09/kb/?p=2425

Ted Moore
Author

almost 13 years ago05/18/11 at 7:01 am (UTC)

@justin and @Brian thank you so very much for your help with this issue I'm having...

Since we are a Mac shop, and I have a sinking suspicion VMWare is the source of my problems, my boss purchased a PC Laptop last night and am doing the installs for PowerPoint and Presenter...

I notice that Windows 7 is 64bit - will this be a problem? or will I only need to install the 32bit version of Office???