Presenter '09 died...

I'm working along just fine, built the largest of the PowerPoint files first so all I needed to do was delete slides and "Save As" and got through 2 of the 6 with nothing resembling a problem...

Fast Forward to the next time I open a PPT file with an associated Articulate file and Articulate says via popup, "cannot load the project file - Click yes to continue" or something to that effect may have been click ok to continue. At any rate I'm an hour from the deadline, 4 publishings left to go and I can't get a reaction from the Articule Tabs in PowerPoint...

Currently I am looking at the Add-Ins and the Articulate Presenter Communicator and Ribbon are are "Active."

I have restarted a few times to no avail...

Any ideas???

6 Replies
Ted Moore

The second point is the easier for me...  yes - the .PPTA files are ALL named the same as their respective .PPT files...

Here's where we get a little tricky... I've been using Articulate on Windows 7 Home in VMWare on OSX and I'm sure it doesn't work the same... Subsequently, I can even get the "Change" popup from the Uninstall/Change menu to popup... Although I can't blame that on the Mac/PC incompatibility...

Any additional suggestions?

Justin Wilcox

I would make sure that there are no disabled items. Any disabled item can actually cause Presenter to break so make sure you are following the steps here:

http://www.articulate.com/support/presenter09/kb/?p=1060

If you are confident that you have no disabled items, see if the steps here help:

http://www.articulate.com/support/presenter09/kb/?p=2425

Ted Moore

@justin and @Brian thank you so very much for your help with this issue I'm having...

Since we are a Mac shop, and I have a sinking suspicion VMWare is the source of my problems, my boss purchased a PC Laptop last night and am doing the installs for PowerPoint and Presenter...

I notice that Windows 7 is 64bit - will this be a problem? or will I only need to install the 32bit version of Office???