Presenter doing everything S-L-O-W

Dec 29, 2015

JJ Johnson
By JJ Johnson

I have a brand new presentation (created from an existing template) that is doing every so SLOWLY--86 slides with no audio are taking half an hour to publish, and just saving settings for the TOC take much longer than normal. Is there a tool or something that will go through the files and count all the fingers and toes and make sure everything is working right?

Odd symptom: "Preview - Presenter Player" (the window that shows the changes you've made in the Menu) is blank. It usually shows a mini version of the player and dynamically updates as you make changes.

I'm just getting started and already this thing is going way too slow.

Thanks

12 Replies
Leslie McKerchie
over 8 years ago12/30/15 at 3:19 pm (UTC)

Hi JJ!

A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
 
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
 
We recommend waiting to update your Flash Player until Adobe fixes the problem. If you've already installed Flash Player 20.0.0.267, here's how you can rollback to your previous version.
JJ Johnson
over 8 years ago12/30/15 at 4:56 pm (UTC)

That fixed the display problem (thanks), but Presenter is still running really S-L-O-W. Is there some kind of test or cleanup utility that I can run that will make sure I don't have file corruption or whatever? I'm on an extremely tight schedule (Isn't everyone?) and don't have half an hour to sit around and wait for a pokey build process. (BTW, this is a brand new, hot machine that has never bogged like this with Presenter before).

Thanks for your help. -- JJ

Leslie McKerchie
over 8 years ago12/30/15 at 5:11 pm (UTC)

Hi JJ! Glad that was able to assist you. So, are you only having slowness with one project or does this happen across projects? 

If just this project, I would advise to import into a new file perhaps:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

If your software in general, perhaps a repair.

JJ Johnson
over 8 years ago12/30/15 at 9:40 pm (UTC)

Hey Leslie -- My local presenter guru just straightened me out on why my deck has been so slow--I have been pasting in slides from lots of other decks and bringing all of their slide masters along with them, so that when I look at the Masters I have hundreds. Bad PPT technique I guess. She says I need to paste borrowed slides in using the option not to include slide masters or something...

Leslie McKerchie
over 8 years ago01/12/16 at 9:36 pm (UTC)

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.

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