Problem. Blank previous.

Aug 04, 2011

Paco Lopez
By Paco Lopez

Hi

I have a problem with the page preview. The screen is blank. I looked at all the forum posts with similar problems and followed the steps. I do not think the version of the flash, because if I see the template in "Player template" I see perfectly but not with preview and still less to "publish".

Best regards

1 Reply
Justin Wilcox
almost 13 years ago08/04/11 at 5:27 am (UTC)

Hi Paco and welcome to Heroes! Presenter relies on your Flash Player for Internet Explorer to preview so if you haven't already done so, I would try upgrading that particular version. You can do that by opening IE and following the steps at this URL:

http://www.adobe.com/go/getflash

If that doesn't resolve your issue, try the steps outlined here:

http://www.articulate.com/support/presenter09/kb/?p=2425

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